Talking openly to your team about options, concerns and considerations is key to rolling out a successful flex-work program. The good news is The Mom Project is here to help guide those conversations based on insights gleaned from our partners at WerkLabs, the employee experience experts.
Start by scheduling one-on-one conversations with team members interested flex work and then …
Let Employees Lead—Employees are sure to have questions. Ask your team to send questions and concerns ahead of time so you’re ready with answers, if possible, or updates, if not.
Listen Without Judgement—Make it clear upfront that requests will be weighed against one measure—practicality. If it makes sense for the business, stakeholders and the employee, the reasons behind a request should be of no real concern to you.
Test the Plan Together—Talk through how requests potentially impact projects and people internal and out. Express any questions or concerns about the proposed plan with a focus on what’s practical within roles and your company culture.
End on Alignment—Ask for written recaps summarizing everyone’s understanding of what’s been decided and next steps, including approvals, timing and communication. Be sure to respond with any clarifications in writing so everyone is aligned.
Remember Your 4 Conversation Keys
Let Employees Lead
Listen Without Judgement
Test the Plan Together
End on Alignment
Let us know how your conversations go and send any follow-up questions to us on social at @TheMomProject.